Need help?
Frequently Asked Questions
You can always reach out to us by emailing sales@planetvintage.store or DM'ing us on Instagram - we'll reply ASAP 💌
Shopping vintage does a world of good for our planet. By choosing second-hand items over mass-produced, new products, you’re supporting a more sustainable economy in several ways. When you say no to fast fashion, you’re also rejecting the inhumane working conditions that have sadly become standard for many fashion giants. You’re helping reduce the enormous carbon footprint of the fashion industry, which accounts for 10% of global greenhouse gas emissions. Plus, you’re combating the immense clothing waste that ends up in landfills every year.
And let’s not forget—shopping vintage guarantees you’ll be the coolest person in the room. That unique piece you’ve snagged? No one else will have it.
You can reach us through our Instagram DMs, or email us at sales@planetvintage.store. We’re here to assist you!
For any questions about your order, please contact us via email or chat, and we’ll be happy to help.
Once your order has shipped, you’ll receive an email with a tracking number. Use this number to track your parcel’s progress.
We provide detailed sizing information to help you find the perfect fit. Each item includes both a "Tag size" and "Recommended size," along with key measurements.
For Tops: (cm)
- Pit to Pit: A straight line across from underarm seam to underarm seam.
- Top to Bottom: From the top of the collar to the bottom hem.
For Bottoms: (in)
- Waist: Measured around the natural waistline or waistband.
- Inseam: From the crotch seam to the bottom hem along the inner leg.
These details, combined with our "Recommended size" information, should help you find the perfect fit. Vintage clothing is versatile—feel free to size up or down based on your style preference.
Our items are unique vintage pieces, so we typically only have one of each product on our website. Because of this exclusivity, we can’t predict when or if we’ll restock something similar. That’s what makes vintage clothing so special!
Yes, we offer gift cards. You can find more information on purchasing and using them on our Gift Cards page.
You can find detailed information about our return policy on our Returns Policy page.
Yes, we offer international shipping. Please refer to our Shipping Information for details on delivery times and rates.
If you receive a damaged or incorrect item, please contact us immediately via email or DM so we can resolve the issue.